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Clinica Verde General Manager Rafael Morales awards David Narvaez the prize for his winning entry.
IN DECEMBER, we held a “Great Ideas” contest at Clinica Verde, where we asked each employee to come up with an innovative idea for how we could improve our services or save money at Clinica Verde. We were so impressed by the motivation and creativity of our staff. Their ideas were fresh, relevant and exciting. Needless to say, it was tough to choose a winner!
Alas, we did choose one: Our Administrator David Narvaez came up with the idea of starting a Youth Club at Clinica Verde. His idea was well-considered and fresh. We were interested to hear how David had been shaped by his experience in a Youth Club as a boy. We’re happy to share with you David’s idea, below.
We decided to award an honorable mention to nurse Azucena Narvaez (no relation) as well. Azucena submitted a detailed plan for how we can manage personnel and Clinica Verde to increase our professionalism and efficiency, including suggestions for growth at the clinic. Her ideas were sharp and illuminating.
We are so fortunate to have a staff who has internalized our values and is dedicated to constant improvement and innovation at Clinica Verde. We look forward to sharing with you the development of David’s idea.
Here it is, in his own words:
“I think in Clinica Verde it would be great to create a Youth Club of friends of CV. This network could do the work of spreading our impact in many directions in which we want to work, inside and out of Boaco. This is my proposal: Convene young people between the ages of 13 and 16 who want to be a part of a network of different education centers, urban and rural, in the first week of classes (February 2014). With them we can work on different themes, such as Sexual Reproductive Health, and other themes that are of interest to CV. These youth would be our network of communicators of our mission, vision and values in education centers, neighborhoods, regions and communities, including in different municipalities that we could visit and do exchanges with.
“These youth could also be a great help to the North American students that visit us at CV. Thinking big, these young people would be the arms of CV. The youth of Nicaragua are one of the strongest sectors that exists in our country, representing more than 60% of the population. Among them we’ll find pregnant adolescents and young mothers. For this reason, I think this is a very good idea.
“These youth would also be the sensors of patients – their own family members and neighbors – and they would help us in locating and attracting patients who don’t come to CV for different reasons. In addition to being youth from different education centers, they would also be youth from different sectors of the population and this would allow us to reach the majority of the population of Boaco, bringing us closer to them and getting to understand better what they think of CV. If we want to do a communications campaign, this is a great medium, helping us to reach a broader population in the community.
“These youth could meet at CV every week or every 2 weeks and little by little we would watch this Youth Club of CV grow.
“To capture new patients we should have an affinity with our patients and feel comfortable with them and them with us. This is part of our values as an institution. In this manner they feel some affinity with us and become motivated, as the youth are the motor of energy, motivation, joy and dynamism.”